Returns & Exchanges

KUIU is committed to your satisfaction, offering a 60-day return window for products in new, unworn condition with original tags attached. We strive to provide a seamless process to ensure you have the high-performance gear you need for your next adventure.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Print Shipping Label

  Select your preferred return method to generate a prepaid UPS shipping label and a return packing slip to include inside your package.

• 3.
  Package and Ship

  Securely pack your items in the original shipping box or similar durable packaging, attach the prepaid label, and drop it off at any authorized UPS location.

• 4.
  Refund Processing

  Once our warehouse receives and inspects your return, a refund will be issued to your original form of payment within 7-10 business days.